Juanadomain.com serves as a third-party marketplace and escrow agent for domain names. Refunds and exchanges are not allowed once an order has been placed, except in the case that the domain has been sold prior. Many of our domains may be listed on other domain marketplaces simultaneously allowing for the rare chance of multiple offers on the same domain. Our prices are consistent throughout all listing. Buyers are advised to perform all necessary due diligence prior to making a purchase. While we do our very best to make sure our site is kept up to date, we are only Human and it is always possible there could be an error on our site. Whether it be in the price of a domain or not getting a sold domain down from the site before a second offer is received. We always go with the first acceptable offer and go out of our way to ensure this doesn’t happen.